Below are a couple of examples of how we have helped small businesses with IT support
JWP Ltd, located in Blackburn, Lancashire are an importer and distributor of kitchenware products to major high street retailers in the UK. They were running a clone Windows Server and a 3rd party mail package that was proving unreliable. Through NCS, JWP have replaced the aging server with a new HP Proliant fileserver running Small Business Server 2003. This has provided a flexible system which includes corporate email and shared calendars and access to email from Windows Mobile powered phones for the external sales force. The old server was upgraded and reused as a Terminal Server providing access for remote workers.
“NCS recently installed a new IT system for us. The solutions they offered us were practical and affordable. Their staff are friendly and helpful and their technical knowledge is second to none . Now the equipment and programmes have been installed, they have not forgotten us and their back-up support is excellent. We consider it a “lucky day” when we found NCS.”
Sue Dickinson, General Manager, JWP Ltd.
ABC Chemical Company
ABC Chemical Company make specialist chemical products for the printing industry.
The Clitheroe based business used to run on an unreliable Novell NetWare fileserver which frequently crashed and failed to back up the company’s data.
In consultation with ABC Chemicals, NCS recommended a full upgrade of the company’s network and email system. This would be built around a new fileserver running Microsoft’s Small Business Server 2003 with a new, high capacity tapestreamer and network backup software.
The actual migration from NetWare to Small Business Server also meant restructuring the company’s email system and updating all of the company’s PCs and laptops to connect to the new network. The old fileserver was then re-used as a Terminal Server, acting as a secure gateway onto the network for remote workers.
“The move to the new system was completed with the minimum of disruption and downtime to the business by NCS engineers.We are extremely happy with the outcome and would have no hesitation in recommending NCS”
– Gareth Brooks, ABC Chemical Co Ltd.