Barber & Co are a large firm of personal injury solicitors based in Liverpool city centre.
Barber & Co approached NCS when they were looking to implement a new case management package. Their current network was struggling to cope with the increase in employees and was proving unreliable. Due to the nature of the work undertaken by the firm, reliable access to the network and the internet is crucial and downtime was proving expensive. The encumbent supplier was not providing the level of service that a busy solicitor’s practice requires and so NCS were called in.
NCS replaced the aging server with a new HP Proliant fileserver running Windows 2003 Server and Microsoft Exchange Server. A second Windows 2003 Server was deployed to provide remote access for home workers. This is accessed securely using an SSL firewall which provides clientless VPN connectivity.
The speed and reliability of the network has increased dramatically and remote users now have the flexibility of working from home or accessing the network via a laptop with a 3G datacard. As the customer puts it –
“Since moving to NCS in February 2006, our system and network downtime has improved by 100%. The pro-active nature of our relationship has given Barber & Co the stability it requires to operate as a leading firm of personal injury solicitors”
Gillian Webb, Practice Manager
Key Technologies Implemented
Windows Server, Exchange Server, Terminal Services, SSL Firewall, HP Proliant Fileservers