February 2017 Bye-Size News

February 2017 Bye-Size News

Please find our February issue of our Byte-Size News e-newsletter below.
If you would like a pdf version of this, please click here: Your February Byte-Size News from NCS

If you would like to receive news and updates like this from us, please email us on kirsty@ncs-support.com 


Byte-Size News

Monitoring System
We hope you’ve all had a great start to 2017!
We’ve been very busy here at NCS HQ working
hard to give our customers the very best service
possible. Recently, we completed the installation
of our new and improved monitoring system for
file servers and desktop PCs which you can see in
the adjacent image. This allows us to improve our
reporting on issues that come into the Helpdesk
and gives us access to an additional team of
technicians 24/7, 365 days a year. To find out more,
please click here >
If you need to discuss this, please don’t hesitate to
call us on 01706 239000 option 2.


Microsoft AEP logo

NCS News
We’re also now a Microsoft Authorised Education
Partner (AEP) which has been awarded to us after
proving our level of academic licensing and market

Find out more here >

If you know anyone in a school’s IT or Purchasing
role, please fee free to forward this email to them
or ask them to get in touch and we will gladly help
them with any requirements they may have


Top Tips

Clean Up Your Computer Day was held on Monday
(13th February 2017) which encourages everyone to
take some time to review their computer maintenance.

We’ve put together some Top Tips of how to boost the
speed of your PC, including investing in an external
hard drive, computer software maintenance and how
to find out how your PC is currently managing power
with a diagnostic tool. Read more tips here >


warningWarnings & Alerts
HP are recalling some UK models of laptop batteries,
please check to see if yours is affected. The batteries
have the potential to overheat, making them a fire risk
and burn hazard to users.

You can learn more about which batteries are affected
and what you should do on the HP website.

Click here to visit their website >


Jargon Buster
Do you know the difference between fishing and phishing?

Phishing is an attempt at identity theft which leads users to
a counterfeit website in the hope that they will disclose
private information. It is commonly seen in emails purporting
to be from your bank.

Fishing is the activity of trying to catch fish 😉

Read our new Jargon Buster blog post to find out what
lots of other IT expressions mean.

Business Basics
It was Data Privacy Day last month, falling on 28th
January 2017. The aim is to make everyone privacy aware
and encourage them to improve their business’ IT/data security.

Recent reports have found that smaller businesses are now
bigger targets for cybercriminals as they have fewer defence
resources than larger companies. Make sure your business is

You can read the full post here >


Keep in Contact

We’re on Twitter and LinkedIn so be sure to give us a follow
to receive the latest industry news and top tips!

If you’re interested in arranging a free IT Health Check or
would like to discuss anything else, please do get in touch on
01706 239000

Don’t forget our Helpdesk is available from 8am – 5pm
Monday – Friday but you can log issues on our
Helpdesk Portal 24/7.

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