Meet NCS

Carl Nelson, Managing Director

Carl Nelson, Managing Director

Having been involved in the IT industry for over 30 years, our Managing Director has a wealth of experience in bringing reliable IT solutions to businesses. His vision and steering means many customers have trusted NCS for support and guidance for a number of years.

Away from work, and when family time allows, Carl is a very keen cyclist and fell-runner having competed in many races over the years. It is fair to say that he quite likes mud.

Andrew Charlesworth, Technical Director

Andrew Charlesworth, Technical Director

Andrew is our Technical Director and has worked for the company since 1997. He is responsible for managing the engineering team of field and remote engineers, as well as liaising with the sales team to provide technical expertise for more complex solutions.

Andrew enjoys playing the piano in his spare time and spending too much money on camera equipment. He has two girls and consequently can recognise any episode of “The Deep” within 30 seconds.

Jeremy Santhouse, Sales Director

Jeremy Santhouse, Sales Director

Jeremy is our Sales Director. He joined NCS in 1996, making him one of the company’s longest-serving employees.

He lives in Manchester with a small collection of guitars and synthesizers. He claims that, in his spare time, he does “something to do with music”.

Daryn Craine, Network Engineer

Daryn Craine, Network Engineer

Daryn is one of our newest Network Engineers. He has been working in IT since 2007 with SMEs of varying sizes and complexity.

He has a love of Star Wars and Star Trek in equal measure and spends his spare time doing as he is told by his wife for an easy life, looking after “the most amazingly talented, pain-in-the-bum nine-year-old” and occasionally, whenever he gets time to himself, stalking through the woods shooting friends with little plastic balls!

Andy Long, Business Development Manager

Andy Long, Business Development Manager

Andy returned to NCS in 2019 after a 5 year break working for various Managed Service Providers in account management.

Away from the office, his three children keep him busy and he is also a keen guitarist and photographer.

Matthew McDonald, Helpdesk Apprentice

Matthew McDonald, Helpdesk Apprentice

Matthew joined the company early in 2019 as our Helpdesk Apprentice. He has always wanted to work in IT and is currently working towards gaining his qualifications whilst gaining “on the job” experience at NCS.

In his spare time, Matthew enjoys playing computer games and hiking up Pendle Hill and he has just passed his driving test.

David Oldham, Engineer

David Oldham, Engineer

David returned to NCS in 2020 after a brief hiatus, having originally started at the company in 2005. David is now involved with projects big and small for a wide variety of customers.

In his spare time, David likes to relax by watching a film or the football. You’ll also find him in the gym and going for walks which he combines with his love of landscape photography.

Ian Rollo, Network Engineer

Ian Rollo, Network Engineer

Ian is one of our Network Engineers. He has been with the company for over 15 years but can’t remember exactly how long. As a field engineer you have no doubt already met him.

Ian lives with his significant other and two lovely children, at least as they seem through his rosy glasses. He enjoys music, sunny walks and computer games.

Mackenzie Ritson, Accounts Apprentice

 Mackenzie Ritson, Accounts Apprentice

Mackenzie joined us in 2019 as our Accounts Apprentice working with Samantha, our Finance Director whilst he also studies for his qualifications at College.

Tim Scruton, Network Engineer

 Tim Scruton, Network Engineer

Tim has been with NCS since 2004. With over 15 years’ experience and multiple Microsoft accreditations, he spends most of his time providing technical support to customers and sharing our IT expertise through regular site visits.

When not at work he spends time with the family and tries to get out and about as much as possible.

Victoria Whittaker, Sales Executive

Victoria Whittaker, Client Coordinator

Victoria is our Client Coordinator who is responsible for providing assistance to the sales team, producing monthly reports, spreadsheets and dealing with enquiries. You will probably have spoken to her when you have got in touch with any of the sales team!

She is a very bubbly person who likes to keep the sales team on their toes! Away from work she enjoys eating well and drinking prosecco!

Kirsty Taylor, Marketing

 Kirsty Taylor, Marketing

Kirsty joined us in 2016 to look after our marketing and communications.

Kirsty is responsible for all of our marketing and PR communications and will no doubt be popping up in your inbox on a regular basis with news and security tips.

Away from the office, she enjoys spending time with her fiancé and young daughters and spends her “me-time” in the gym!

Sandra Wilson, Helpdesk Supervisor

Sandra Wilson, Helpdesk Supervisor

Sandra joined the company in 2003 as an Office Administrator, over the years she has progressed to her current position of Helpdesk Supervisor. She has her work cut out for her on a daily basis with organising and keeping our engineering team in line but loves every minute as the only female in the department.

Sandra’s main interests include going to the gym a few times a week, general socialising and newly found interest in camping/festivals after realising there is definitely life after the kids have grown up!