Author Archives for: Carl Nelson

Helpdesk Support Hours

We are pleased to announce that the trial for the new support hours has been a great success and have now been made permanent. To confirm, the NCS Helpdesk is manned from 8am until 5pm Monday to Friday
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Windows XP End of Life Imminent

There are now less than 4 months to go until Microsoft stops supporting Windows XP and other older software packages. The vast majority of NCS customers have already replaced or are in the process of replacing these systems to remove the serious security threats that the end of life date may bring. We are seeing [&hellip
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Introducing Leon O’Neill

NCS would like to welcome Leon O’Neill to the team as a Technical Sales Consultant. Leon has 15 years’ experience in the IT industry working for independent IT Solutions providers as well as freelance projects for IBM, VMware & NetApp to name but a few. He has recently moved back to his hometown in Rossendale [&hellip
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Review NCS and Earn Amazon Vouchers

NCS has always worked hard to maintain a high level of accreditations and qualifications, particularly from the world’s largest computer vendors like Microsoft. Microsoft’s Pinpoint website is their online catalogue of resellers, open to all businesses businesses looking for a Microsoft Partner to help with new projects like installing new fileservers, network upgrades, migrating to [&hellip
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1994-2014 NCS Celebrates 20 Years

  This year sees the 20th anniversary of NCS Support Services Ltd. Originally incorporated in 1994 by Carl Nelson, NCS has grown to become one of the most respected, skilled and long standing IT companies in the North West. To put this into perspective, our youngest member of staff, Chris Rawstron, was not even born when [&hellip
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New customer portal is live!

NCS have recently launched a new simple helpdesk portal for customers – www.ncshelpdesk.co.uk This allows you to*:- Raise a new support ticket and view the progress of existing requests View detailed reports from your Sonicwall firewall Quickly provide remote access to your PC for our helpdesk engineers View the status of your monitored servers This [&hellip
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Windows XP and Office 2003 – time is running out!

The end of support date for several popular Microsoft products is fast approaching. In April 2014, Microsoft will be withdrawing support for Windows XP, Office 2003 and Small Business Server 2003. The advice is to upgrade your systems to take advantage of the latest faster, more secure and feature rich products. It is important to [&hellip
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Monthly Payment Option for Support Contracts

NCS have for some time been able to offer a monthly payment scheme for support contracts. This often helps customers spread the cost of their annual support commitment. It also ties in with other monthly subscription services such as NCS Managed Backup, Managed Firewalls and Microsoft’s Office 365. If you are currently on an annual contract [&hellip
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Windows 8.1 to address issues

It is fair to say that Microsoft’s latest desktop operating system, Windows 8, has had a mixed reception since its introduction. One of the biggest complaints has been the touch-centric nature of the new “Modern” start menu when used with a traditional mouse and keyboard. Microsoft aims to allay some of the concerns with a [&hellip
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NCS Golf Day a Big Success

  NCS customers enjoyed the balmy July weather recently as the second NCS golf day was held at Blackburn Golf Club. Everyone that attended thoroughly enjoyed the golf and the sunshine, plus the opportunity to win some prizes. NCS would like to thank the following vendors for their generous donations of prizes for the event:- [&hellip
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