NCS provide a comprehensive range of support packages to suit all business needs. These include:-
Fully Managed Network Support
With NCS fully Managed Network Support, your entire network is in the hands of our IT experts. We continually monitor your critical systems to ensure they are running at the optimum. If a problem is discovered, you can rest assured that NCS will be alerted and your problem quickly resolved.
NCS operate a fully-equipped workshop and team of field engineers who can respond to a hardware failure on your critical equipment. Due to our partnerships with the major vendors, including HP, Acer and Toshiba, NCS can help to liaise to ensure warranty repairs are carried out effectively.
Scheduled Engineers Visits
The scheduled visit from an NCS engineer ensures your network is given a regular and thorough health-check. The knowledge that an IT professional will attend site regularly allows you to plan important IT jobs that you would not usually have the time to do. This can include updating servers and PCs, running regular virus scans, checking event and firewall logs and performing a test restore of your critical data backups.