The technology that Buckhurst was using couldn’t offer the speed, reliability or accessibility required. NCS recommended that Buckhurst follow a 4-phase process to be completed over a period of time.
Unfortunately the advice and solutions being offered from the existing company seemed very limited and did not meet needs. She decided it was time to seek advice from an alternative local IT support company – NCS.
BAC Mono suffered severe production downtime due to unreliable wifi. They also left their business open to risk of having their intellectual property stolen due to a lack of security on their IT network.
The company had a bespoke piece of software commissioned responsible for controlling all operations of the business. Whilst their existing IT infrastructure was fairly resilient they wanted an improvement in performance to ensure 24/7 operation.